When you book a holiday with Transavia Holidays, you enter into a contract with Airtrade. Airtrade is an organisation affiliated with the Algemeen Nederlandse Vereniging van Reisondernemingen (ANVR) and Stichting Garantiefonds Reisgelden (SGR). This is how we guarantee you a well-insured trip. You will receive all your travel documents such as your Transavia flight ticket, hotel voucher and information about your rental car and activities by email from Airtrade. Do you have a question about your booked trip? The Airtrade customer service will be pleased to assist you.